Policy
All sales are final for eBooks and other downloadable content. Signed paperback and hardcover books are final sale.
Shipment Issues
We do all we can to ensure books reach you in good condition. If you receive a book and it is damaged, contact us through email or the Contact Us page and let us know of your issue. Provide your order number, photos of the damaged product, packaging damage, and a brief description. Share your email address and phone information so we may reach out to discuss a replacement or refund.
We only replace items if they are defective or damaged.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Contact us at info@sirrahmedeiros.com for questions related to refunds and returns.